Customer
service is our #1 priority and Skeptics Heaven is dedicated to YOU,
and ALL of it's valued members. After all, it is your continued
support which will make us all successful! To that end, we will in
turn, support you!
(To
learn more about the people behind the scenes visit our About
Us page.) If a problem or concern arises, please use
this page to guide you to the proper channels so that we may help
you as best and as quickly as we can.
IMPORTANT:
BEFORE
you contact us please do the following:
1) Read
through this website. It contains a LOT of information that can help
you.
2)Read
the Frequently Asked Questions. They are there for a reason!
3) Visit our Message Forum
Still have Questions?
Contact Information
If
your question is not answered by doing the above then use the
sections below to help you contact the right department and get your
answers as fast as possible.
NOTE:
In
EVERY correspondence with us you MUST include all the pertinent
information so that we may address the issue at hand as quickly and
efficiently as possible. If we don't have everything we need, it
will take us longer to resolve the problem.
As
a general rule, please make sure you always include the following in
EVERY e-mail:
Your full name
Your SH ID (if you are
already a member)
MEMBER
SUPPORT
For Skeptic's Heaven membership and support issues.
TERMS
and PRIVACY POLICY
Questions about the Skeptic's Heaven Terms of Service and/or Privacy
Policy.
SPAM
COMPLAINTS, QUESTIONS AND CONCERNS
Are you unsure of what you can do? Ask BEFORE you do it! Please make
sure you know and understand our spam policy and also report all
spam complaints. SPAM is a very serious offence and Skeptic's Heaven
has ZERO tolerance for spammers. Anyone who uses spam will have
their account deleted.
ADMINISTRATION/MISC.
Administrative questions and others that aren't covered above.
A Special Thank You
We hope this gives you a
useful guideline you can follow to get answers to all of your
questions and solutions to any problems you may be facing. If you
have any suggestions on how we can serve you better please do not
hesitate to contact us!
We would like to take this
opportunity to say a special thank you for your continued support.
Together we can all achieve great success!
Please
subscribe to
our company newsletter "SH NEWS" to stay up to
date on the development of Skeptic's Heaven".
ZERO
TOLERANCE for SPAM! Our SH VIP's are under strict
guidance to advertise responsibly. If you found your way here
through SPAM please report
it to us ASAP.
Are you an SH VIP? DO NOT SPAM! Your membership will be
DELETED and you will be placed on our BAN LIST. READ OUR FULL SPAM
POLICY. (pop-up)